“Mike is an invaluable source of objectivity and pragmatism. He helped us reflect objectively on why certain things were happening and how we could address them. He was able to share and embed concepts that really helped the team see our growth challenges in a similar way.”
Rakesh Maharaj, Managing Director
Since establishing itself as a high growth business in 2008, ARMSA Consulting has been focussing its efforts on developing new diagnostics and transformation tools for application in global firms.
Alongside developing this disruptive strategy, designed to challenge conventional thinking, came other business challenges. These included market positioning, creating a culture of innovation and adopting an organisational model that enabled ARMSA to actively pursue R&D whilst remaining profitable and maintaining its high level of service delivery.
Through a series of 1-2-1 discussions and Board sessions, Mike helped us reflect objectively on why certain things were happening and how we could address them. His combination of work with groups and individuals meant that Mike was able to share and embed concepts that really helped the team start to see our growth challenges in a similar way.
Mike brought a rare blend of strategic insight and people/change management skills. This meant that he helped us help ourselves - not by providing off-the-shelf solutions but by inspiring the team to discover and plot the route to success in a challenging but sensitive manner.
Two years on and I'm pleased to say that, after making a significant number of changes in the business, we have already surpassed our growth goals for this year. There's still a lot more that we want to achieve but we now have a much more energised and aligned team who share a confidence and conviction in our growth strategy.
Mike remains involved with the business. We're certainly not dependent on him day to day or week to week but, now that he understands our business and our people, Mike is an invaluable source of objectivity and pragmatism. He continues to help the senior team develop and build on what we have already learnt!
We look forward to Mike's continued support and challenge as we continue on our growth journey. I can (and regularly do) heartily recommend him to other business owners!
ARMSA is a multidisciplinary professional services firm that delivers critical business solutions. If you manage high-consequence products and services, such as power generation, utilities, transport, logistics, infrastructure etc., your operational safety and control processes need to be absolutely 100% reliable.
ARMSA uses applied systems thinking to get under the skin of successful organisations and make them better, safer, less vulnerable and – in the long run – more profitable. We instil predictability into businesses which are open to unpredictability.